view all fabric options

Haven Cloud (XL) ~ Gunmetal Grey

Haven Cloud (XL) ~ Grey Ribbed

Haven Cloud (XL) ~ White Ribbed

Comfort with a Cause

By purchasing this product you are helping to fund vital programs that support the well-being of kids and adults.

100% 5-STAR RATING

Haven Cloud (XL) ~ Biscotti Teddy

"Love the Comfort Cloud, pure bliss! Sinking into it I felt at peace, secure and fully supported." - Rees N.

$990

Title

OUT OF STOCK

EXCLUSIVE PRE-ORDER OFFER

FREE Comfort Cloud Blanket (valued at $250) with ANY Cloud Purchase

Simply select your Blanket, Add to Cart, and it's on the house!

Experience the sensation of floating in a cloud with our best-selling Haven Cloud in Biscotti Teddy — a luxurious statement piece designed to transform any space into a calming retreat. Crafted with stunning, ultra-soft covers and filled with our unique Therapeutic Sensory Foam™ formulation, the Haven Cloud provides a deep relaxation experience that soothes both mind and body.

This plush, oversized cloud contours to your body, offering deep pressure input and a supportive embrace to help promote calmness, self-regulation, and sensory comfort. Perfect for lounging, reading, unwinding, or taking restorative breaks, the generous XL size creates a cosy, secure space for adults and children alike.

Not just a place to relax, the Haven Cloud is a stunning piece of furniture that can replace your traditional couch or recliner. The changeable covers mean you can effortlessly switch up your style whenever you want, keeping your space fresh and stylish.

For the ultimate relaxation experience, pair it with our ottoman and the Foot-Pocket Blanket. Be careful — you might just drift off to sleep and never want to get out!

With its durable, easy-care covers and water-resistant liners to protect against spills, the Haven Cloud is built for long-lasting comfort and therapeutic benefits.
Discover the Haven Cloud — where luxury, comfort, and relaxation meet for the whole family.

PLEASE NOTE: This is a pre-order item and will ship late January 2025

Free & Fast Shipping

Australia wide (metro areas)

Proudly Australian

Family owned and operated

10 Year Warranty

Guaranteed not to go flat

NDIS Approved

Subject to eligibility*

reduces stress & anxiety

washable & changeable covers

family & pet friendly

water-resistant liner

Comfort with a Cause

By purchasing this product you are helping to fund vital programs that support the well-being of kids and adults.

Specifications
Setup
Care
NDIS
Shipping & Returns

Specifications

Title

cover colour

Biscotti

cover fabric

Soft Teddy - 100% Polyester

water-resistant inner liner

Our uniquely designed, durable, water-resistant inner liner is exclusive to Comfort Cloud, providing an added layer of protection to address the everyday spills and mishaps that come with kids, pets, and adults alike. Engineered to keep the foam dry and safe from spills, this liner allows for easy removal of the outer cover for cleaning while maintaining a soft, quiet, and resilient feel. Built to last, our water-resistant inner liner enhances the life and comfort of your Comfort Cloud, ensuring years of cosy, worry-free relaxation for the whole family.

foam

Our Shredded Therapeutic Sensory Foam™ is a unique, carefully crafted premium blend of foam densities that offers lasting comfort, support, and the ideal pressure to help calm the nervous system. Unlike standard fillers, our foam is purposefully formulated—not made from leftover scraps—allowing it to mould perfectly to your body, delivering just the right amount of softness and support for a deeply soothing, relaxing experience that won’t go flat.

size guide

Cosy Cloud (M)

Dimensions: 127 cm diameter x 73 cm height
Weight: 22 kg
Ideal For: 1-2 young kids or 1 adult

Haven Cloud (XL)

Dimensions: 150 cm diameter x 89 cm height
Weight: 30 kg
Ideal For: 2-3 kids, 1 adult + 2 kids, or 2 cosy adults

Setting Up Your Comfort Cloud

Title

Your Comfort Cloud arrives conveniently vacuum-sealed, with the liner pre-filled with shredded Therapeutic Sensory Foam™—no assembly or foam insertion needed.

Please note that the zipper tabs have been removed from your Comfort Cloud covers and liners in compliance with Australian laws. To open, insert a paper clip under the safety lock tab, pull to unzip, and remove the paper clip after securely closing the zipper.

For easiest setup, we recommend having two people to help. Here’s how to set up your Comfort Cloud for maximum comfort:

1. Choose Your Space
Decide where you’d like to set up your Comfort Cloud before unboxing. Find a space with enough room to let it fully expand.

2. Unpack & Expand
Carefully open the vacuum-sealed packaging (use caution if using scissors or a knife to avoid piercing the lining) and watch your Comfort Cloud start to expand. The foam will continue to grow over the next few days.

3. Attach the Cover
Tie the shoelace strings from the inside of the cover into the loops on the liner to secure it in place. Then, zip up the cover, using a paperclip to close the child-resistant zipper safely.

4. Roll & Fluff
Roll, re-fluff, and break up any foam clusters by massaging the Cloud. Continue fluffing over the first few days to help the Comfort Cloud reach its fullest, plushest state.

5. Position & Relax
To make sure your Comfort Cloud is perfectly positioned, set it up so the warning label is on the underside. Then, give it your best jump right into the centre, sink in, and relax!

Enjoy the ultimate therapeutic luxury relaxation experience with your Comfort Cloud!

Caring for your Comfort Cloud

Title

cleaning instructions

Our Comfort Clouds feature a removable, machine-washable cover for easy cleaning. For small spills, gently spot-clean without harsh chemicals to preserve the fabric’s quality.

Do not wash the liner or foam.

To wash the cover, use a paperclip to open the child-safe zipper, remove the cover, turn it inside out, wash on a gentle cold cycle, and lay flat to air dry in the shade.

roll, re-fluff & relax

To keep your Comfort Cloud cosy and perfectly plush, we recommend giving it a quick roll and re-fluff before each use. A simple fluff-up helps maintain its inviting, round shape, ensuring a cloud-like comfort experience every time you sink in.

NDIS

Title

Comfort Cloud is a proud and trusted NDIS Registered Provider, making it easy to use your NDIS funding to purchase our luxury therapeutic sensory products. Here’s a simple guide on how to order based on your NDIS plan type:

How to Purchase:

1. Agency Managed (MyPlace Portal)
We can submit a request directly through the MyPlace portal for eligible Comfort Cloud purchases. This option allows for fast, direct processing with the NDIS. Please contact us with your details to start the process.

2. Self-Managed
For Self-Managed participants, simply add your Comfort Cloud items to the cart and proceed to checkout. After completing your purchase, you’ll receive a tax invoice to claim your NDIS funds directly.

3. Plan Managed (No Quote Required)
If your plan manager does not require a quote, add your products to the cart and select ‘Direct Bank Transfer’ at checkout. You’ll receive a tax invoice that you can forward to your plan manager for payment on your behalf.

4. Plan Managed (Quote Required)
If a quote is required by your plan manager, add the desired items to your cart and select “Request a Quote” at checkout. Once your plan manager approves the quote, we’ll convert it to an invoice for processing and payment.

We’re here to support you in navigating your NDIS funding options and ensuring a smooth purchasing experience. For assistance or to start a request, please contact us below with your details.

Please Note: Each NDIS plan varies, and eligibility for sensory products may depend on your individual plan. We recommend consulting with your NDIS plan manager before placing an order to confirm your funding eligibility

Shipping & Returns

Title

Shipping

At Comfort Cloud, we believe in transparent and fair shipping. Here’s how we make it simple for you:

Free Shipping for all Australian metro area orders – no extra costs, just pure comfort delivered straight to your door.
For International and Australian regional areas, we share the cost with you.

Our goal is to keep it fair, so you’ll only pay what it costs to deliver to your location. No markups or hidden fees.

Use our shipping calculator at checkout to see exactly what you’ll pay.

We’re committed to keeping it clear, honest, and straightforward – because comfort should never come with surprises.

Comfort delivered. Costs shared fairly. No hidden fees.

Orders placed before 1:00 pm will be dispatched the same business day whenever possible.

Orders received after 1:00 pm or on weekends will be dispatched on the next business day.

Once your order is dispatched, you’ll receive an email with courier details and a tracking number, allowing you to follow your Comfort Cloud’s journey right to your door.

Returns

Please carefully refer to our size guide before purchasing your Comfort Cloud, as we do not accept returns once it has been released from its vacuum seal and expanded. If unopened and in its original condition, returns are accepted within 30 days of delivery. Please note that customers are responsible for all return shipping costs. To initiate a return, contact our team at hello@comfortcloud.com.au